Privacy Policy

B Forster Engineering (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit [your website URL] or interact with us.

1. Information We Collect

We may collect the following information from you:

  • Personal details – Name, email address, phone number, shipping/billing address.

  • Order information – Details of products or services purchased.

  • Payment information – Processed securely via third-party payment gateways (we do not store your card details).

  • Technical information – IP address, browser type, pages visited, and other analytical data.

2. How We Collect Information

We collect information through:

  • Our website contact forms or checkout process.

  • Email, phone, or in-person communication.

  • Cookies and analytics tools when you browse our website.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Respond to enquiries and provide customer support.

  • Improve our website, products, and services.

  • Send order updates, invoices, and relevant product information.

  • Comply with legal and regulatory obligations.

4. Sharing Your Information

We will never sell your information. We may share it with:

  • Trusted service providers (e.g., payment processors, couriers, IT support).

  • Regulatory authorities where required by law.

5. Data Security

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and gather analytics. You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your data.

  • Request deletion of your personal data (subject to legal requirements).